Reference

radenspin Privacy Policy, Made Clear

radenspin explains how we collect, use and protect the account details connected with your lobby access, including phone verification and wallet activity.

Account dataWallet recordsCookie choicesSecurity requests
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CONTACT YOUR WAY

Get Privacy Help Near Account Support

A clear contact path matters when you want to ask about personal data, a wallet record or an account access event.

Account data request Ask us to explain the account details linked to your phone verification or sign-in…
Wallet record question For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, send the transaction…
Access concern If a mobile or desktop session looks unfamiliar, contact us through the account support…
HANDLING YOUR RECORDS

How We Handle Privacy Requests

We keep this Privacy Policy connected to the practical steps you take: account creation, phone verification, wallet checks and sign-in security.

Account details

We may hold your account identifier, phone verification result and sign-in history so we can recognise your account and investigate…

Device signals

A mobile browser or desktop session can create device and security signals, such as login time and session activity.

Cookies

Cookies can support sign-in continuity, preference storage and security checks.

Wallet security

Payment records may show DANA, OVO, GoPay, QRIS, bank transfer or virtual account references.

Retention period

We retain account, support and payment-related records for as long as needed for the stated service, security checks or legal…

Change request

You can ask us to correct account details or explain how a record is used through the account support contact.

Privacy Policy Answers For Your Account

These Privacy Policy answers address the searches we hear most often from Indonesian account holders. They explain data access, wallet references, cookies, retention and contact steps without asking you to disclose sensitive payment credentials. If your question concerns eligibility or account access, the answer depends on local law.

It covers account creation, phone verification, sign-in events, device signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use the verification result to connect you with the correct account, help protect sign-in access and investigate account requests. You should keep verification codes private and never send them to support.

Yes. The Privacy Policy explains that wallet or payment references may be used to match a request, check status and protect your account. We do not need your secret wallet code.

You can request a correction through the account support contact. Tell us which detail is wrong and provide the account identifier you use; we may confirm ownership before making a change.

Send a data request through the account support path with your account identifier and a clear description. We may ask for an ownership check before discussing account, device or payment records.

Cookies can keep sign-in continuity, preferences and security checks working across a browser session. Browser controls can remove or restrict them, but some account steps may then behave differently.

We keep records while they serve account, support, security or legal needs. After that, we remove them or handle them securely, subject to any continuing duty connected with the record.

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